Terms & Conditions

1. Event Details

2. Ticketing & Entry

• All tickets are non-refundable, except in cases of event cancellation (see Section 7).
• Tickets must be purchased through official and authorized channels. Tickets obtained via third parties or unofficial resellers may be invalid.
• You must present a valid ticket and identification upon entry.
• Tickets are non-transferable unless otherwise stated.
• Minimum age: 18+ (proof of age required). Anyone under the required age will be refused entry without refund.

3. On-Site Conduct & Safety

• All attendees must comply with Maltese law, venue rules, and security instructions.
• We operate a zero-tolerance policy towards illegal substances, violence, harassment, or antisocial behaviour. Offenders will be removed and reported to authorities.
• Security searches may be conducted at entry. Refusal of a search may result in denied entry without refund.
• Dangerous or prohibited items (including weapons, fireworks, drones, glass bottles, and professional recording equipment) are not allowed.
• Entry may be refused or revoked for intoxication or disorderly conduct.

4. Event Changes & Line-up

The lineup, artists, and schedules are subject to change. No refunds or compensation will be provided for changes to the lineup, performance times, or running order.

5. Weather & Force Majeure

6. Liability

• You attend the Event at your own risk.
• The Organizer shall not be liable for:
  • Personal injury, loss, or damage to property (except where caused by negligence).
  • Losses arising from changes, cancellations, or delays.
• You are responsible for your own belongings at all times.

7. Refunds & Cancellations

• Refunds will only be issued if the Event is fully cancelled and not rescheduled.
• In the event of postponement, tickets will remain valid for the new dates. Refunds may be offered at our discretion.
• Transaction and booking fees are non-refundable.

8. Customer Cancellation

If you are unable to attend for any reason, including illness, travel disruption or personal circumstances, you will not be entitled to a refund unless required by applicable law.

9. Travel Insurance

We strongly recommend that all attendees purchase comprehensive travel insurance covering cancellation, medical expenses, personal belongings and travel disruption.

10. Travel & Accommodation

Unless expressly stated, tickets do not include flights, airport transfers, accommodation, meals, travel insurance, visas, or any other travel-related costs. Attendees are solely responsible for arranging and paying for their own travel and accommodation. The only exception to this is customers who have bought the hotel package, which includes 3 nights' accommodation.

11. Medical Emergencies

Attendees are responsible for ensuring they are medically fit to attend. By attending, you consent to receiving medical treatment if required in an emergency. Future Sounds will not be liable for any medical expenses that may be incurred by Maltese authorities.

12. Photography, Video & Media

• By attending, you consent to being photographed, filmed, or recorded for event promotion, documentation, and broadcast purposes.
• Professional photography or recording equipment is prohibited without written authorization.
• You may not use recordings of the event for commercial purposes.

13. Alcohol & Substances

• Alcohol will only be served to those aged 18 or over with valid ID.
• The possession or consumption of illegal drugs is strictly prohibited.

14. Lost Property

Lost and found items will be managed by event security or the venue operator. Items unclaimed within 14 days after the event may be disposed of.

15. Data Protection

Any personal data collected during ticket purchase or event participation will be processed in accordance with the Maltese Data Protection Act and GDPR. Data may be used for event-related communications.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Malta. Any disputes shall be subject to the exclusive jurisdiction of the Maltese courts.

17. Contact